The emails that you send using the "Send Test" button will show EngageBay Inc as the sender name but the actual emails will show your "Sender Name"
To test that, please add your email id or any test email id as a contact and send the email.
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Marketing Documentation
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Live Chat
- How do I enable the chat widget
- Can I receive notifications when a new chat is received
- What details can I ask for before someone initiates a chat
- Can I disable the chat during non business hours
- How can I define my business hours
- What are shortcuts and how do I use them
- Can I show the chat widget when someone clicks on a button on the website
- How to enable chatbot?
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Service Module
- How to set up the service module
- How to create a support group
- How do I receive tickets on the service module
- How to change the ticket priority or type
- What are Views and how it would help
- How to set up automation on the service module
- What would each of the triggers on service automation allow?
- How do I execute a Macro
- What are canned responses
- How do I use a canned response
- How do I add more ticket types, statuses, and priorities
- How to add articles to the help center
- How do I publish the articles
- What is a collection?
- How do I customize the look and feel of the help center
- How do I customize the URL of the help center
- Getting Started Guide
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FAQ's
- Daily Email Sending Limit Restriction
- How to get my daily email limit increased?
- How to add a reply-to email?
- How to check for email opens, link clicks replies and perform an action?
- Can we remove the address from the footer of the emails?
- Can we remove the Unsubscribe link from the footer of the emails?
- What are Branded Emails?
- Can we remove EngageBay branding from the emails?
- What are Hard Bounces and Soft Bounces?
- Why are my users not able to view the contacts?
- How to send follow up emails?
- Why do my completed tasks don't appear?
- Why does embedded YouTube video on landing page doesn't work?
- Email broadcast shows I have reached my daily limit. Why?
- What is Email Validation and how do I validate my contacts/lists?
- How to export contacts?
- How to remove contacts from a static list?
- How do I find hard bounces / soft bounces / spam complaints / unsubscribed contacts?
- Where can I find my invoices and how to add my address information to the invoice?
- How to remove contacts from a sequence?
- How to get a pdf downloaded after the form is submitted?
- How to remove contacts from the Automation?
- How to remove contacts from the Workflow?
- What is an ACL?
- How do I remove the email id that is used to send emails?
- Why do the emails that I test have EngageBay Inc as the sender name?
- How to move contacts from one list to another list?
- Why am I unable to add a user?
- Why does my landing pages doesn't look good on mobiles?
- How to create a list of 100 contacts?
- How to export deals?
- How to send Resubscribe email?
- How to find all the Opens from an email broadcast and add them to a static list?
- How to use Scheduler Node?
- How to find the contacts who clicked on a link and add them to a list or add a tag?
- How to create a ticket from the form submission?
- How to install EngageBay Chrome extension?
- How to add score based on email opens and link clicks?
- How to remove contact from a sequence automatically when the subscriber replies?
- How to use LinkedIn integration to scrape contacts in EngageBay?
- Why does the reCAPTCHA shows the error message?
- How to find the contacts who opened the emails and the ones who haven't opened the emails?
- How to embed calendar on the landing page or website?
- How to send Birthday/Anniversary Greetings?
- About Reseller Program
- How do I merge contacts?
- What are the definations for link tracking in email campaigns?
- How to do a call broadcast (Auto Dialer)?
- How do I make calls with EngageBay?
- How to integrate with SIP?
- How do I cancel my subscription?
- How do I verify the from email address?
- How do I integrate with Facebook to sync leads?
- Does deleting a list will also delete the contacts from the account?
- How can I add Google Tracking Code / Facebook Pixel Code on the landing pages?
- How do I remove the EngageBay branding from the forms and landing pages?
- How do I change currency on my account?
- My account is locked. It says too many login attempts. What should I do now?
- How can I setup default font size, font face and font color on the account?
- How to do a call broadcast (Auto Dialer)?
- How do I make calls with EngageBay?
- How do I add a From Email?
- How to integrate with SIP?
- How do I hide live chat from one of the pages on the website?
- Where can I add social media links that appears automatically on email templates?
- How do I add a contact to the automation?
- How to change the contacts or deals or companies owner?
- How to add a default country code for phone numbers on the account?
- How do I exclude or stop some contacts from sending emails through the account?
- How to create categories under Products?
- How do I duplicate a landing page?
- How do I sync my emails to EngageBay?
- How to change positions of the custom fields or fields on the contact form?
- How many lists can I add on my account?
- Where do I receive the chat and how can I answer them
- New help module
Why do the emails that I test have EngageBay Inc as the sender name?
Emails having EngageBay Inc as the sender name
Written by Harry Brook
Created over
hour ago
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